Shipping
1. General
We are committed to delivering the order placed by you within the specified time period and in accordance with this Shipping Policy (“Policy”).
We currently offer worldwide shipping on all our products, subject to the provisions of this Policy.
You are advised to read our Terms and Conditions along with this Policy.
By using this website, you agree to be bound by the terms contained in this Policy without modification. If you do not agree, please refrain from transacting on this website.
All prices and transactions on this website are in Indian Rupees (INR). Payments may be charged in your local currency at applicable exchange rates.
All orders are subject to product availability. If an item is unavailable at the time of order, we will notify you and process a full refund using the original method of payment.
We make all commercially reasonable efforts to ensure timely delivery of products.
Please review this Policy before making a purchase to understand your rights and expectations.
2. Cost of Shipping
Shipping and handling charges may vary depending on product type, size, packaging, volume, and destination.
The applicable shipping cost will be calculated and displayed at the checkout page.
Shipping charges apply irrespective of order value or delivery location.
3. Shipping Updates
Once your order is shipped, you will receive shipment details, including courier information, via:
Email
SMS
WhatsApp
4. Shipping Time
Delivery timelines depend on the product ordered and the delivery location. Estimated delivery time is displayed on the product page or during checkout.
Delivery timelines are indicative and may vary due to external or unforeseen circumstances.
For urgent deliveries, please contact us via Email or WhatsApp before placing the order.
5. International Shipping
We ship to all countries. However, we currently do not support international payment gateways.
International customers are requested to contact us via WhatsApp or Email before placing an order to avoid post-order issues.
Priority international shipments may take approximately 10 business days, unless otherwise mentioned on the product page.
6. Other Rules
Shipping address cannot be changed once the order is placed.
While we strive to ship all items together, this may not always be possible due to product characteristics or availability.
Cash on Delivery (COD) is available only for selected product categories.
Partial refunds will not be entertained.
We work with trusted logistics partners; however, actions or inactions of delivery personnel are beyond our control. Any disputes with logistics partners must be resolved directly between the customer and the logistics provider.
7. Restrictions
Certain products may not be eligible for delivery to specific geographical locations. You will be notified of such restrictions at or before checkout.
8. Wrong or Incomplete Address
You are responsible for providing complete, accurate, and correct shipping details.
Incorrect address or contact information may result in delayed or failed delivery. Any additional costs for return and re-shipment will be borne by the customer.
9. Changes to This Policy
We reserve the right to update or modify this Policy at any time.
Continued use of the website after policy changes indicates acceptance of the revised Policy.
10. Force Majeure
We shall not be held liable for delays or failure in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of God, war, terrorism, labor disputes, governmental actions, or changes in law.
11. Contact Us
For any feedback, concerns, or queries, please reach out to us via Email or WhatsApp.
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